SHIPPING

During checkout, you can choose your preferred shipping methods

We do not ship to P.O. boxes or freight forwarders. Please allow up to 24 to 48 hours for order verification and processing and an additional 3 – 10 business days for delivery depending on your region.

All domestic orders are shipped through available shipping couriers with signatures required. International orders (to select countries) Shipping fees are calculated as flat-rate per country and may include additional fees calculated on a per-item basis and determined by order weight. Fees may include an additional handling charge.

We are not responsible for any lost, stolen, or damaged shipments. Customers are responsible for paying additional shipping and handling fees to have the order re-shipped, if available. The buyer assumes all responsibilities of claims made with the shipping carrier. Please contact us with any questions regarding carrier claims.

*These are estimated timeframes and are not guaranteed.

We offer the following shipping options:

• Orders within Lagos are fulfilled within 3 – 5 business days.
• Nationwide deliveries across Nigeria arrive within 3 – 7 business days.
• International orders are delivered within 5 – 10 business days.
• Kindly ensure all shipping details are accurate for a smooth and timely delivery experience.

Note that captain atelier is not responsible for any customs or import charges on orders outside of Nigeria.

Key Observation 
• Orders are processed within 24 to 48 hours. Once your order has been prepared and dispatched, you will receive a shipping confirmation email.
• Shipping timelines and fees apply from the moment you receive your confirmation email.
• Please note that certain orders may require additional verification, which could extend processing or delivery time.

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